| INTRODUCTION: These Policies & Procedures are
specifically incorporated by reference into the Member Agreement and have
the same effect and force. The Application & Agreement, including the
Terms and Conditions set forth on the front and the back thereof, along with
these Policies & Procedures, from the Agreement between Set You Free
Enterprises™ (aka $et You Free Enterprise$™) dba Dr. Miller's Holy Tea
Club™ (hereinafter "the Company") and the Member (an
independent contractor, hereinafter known as "Member") shall be
effective only upon acceptance by the Company and its Member Services
Office. These Policies & Procedures have been adopted in order to
define the duties, responsibilities, and rights of Members among themselves
and with the Company. The purpose is to develop relationships which are
conducive to good business practices while maintaining the right of each Member regarding the structure of the Compensation Plan and how it causes your actions to
directly and indirectly affect the business of other Members as well as
your own.
AGREEMENT:
Member AGREES:
1) Member is of legal age in the state
in which he/she resides.
2) Member will represent the Company
with his/her best efforts to create and maintain an independent marketing
company to sell the Company’s products.
3) Member should have meaningful
contact and supply meaningful support to her/his sales organization.
This is not a requirement of the contract. It is an encouragement
within the contract. The Company acknowledges that most Members
are attempting to eventually create secure, walk-away, residual income
which will no longer require direct personal involvement in business
building activities.
4) Applicant is, upon acceptance, an
Independent Contractor, called Member, conducting business for her/his own
account and not an agent, employee, or franchisee for the Company. The
Member further
understands that she/he will not be treated as an employee in regard to any laws
covering employees, including but not limited to the Federal Insurance
Contributions Act (FICA), the Social Security Act, the Federal Unemployment Tax
Act, Income Tax withholding at the source, or for any federal or state taxes and
local license fees that may become due as a result of activities under this
agreement, and as an Independent Contractor shall be responsible for obtaining
any licenses required by law.
5) Members are independent
marketing Members of the Company and are not to be considered purchasers of
a franchise. The agreement between the Company and its Members does not
create an employer/employee relationship, agency, partnership, or joint venture
between the Company and the Members. Each Member shall hold harmless
the Company from any claims, damages or liabilities arising out of Member's
business practices. Members have no authority to bind the Company to any
obligation. Each Member is encouraged to set up his/her own hours and to
determine his/her own methods of sale, so long as he/she complies with the
policies and procedures of the Company.
6) In the conduct of its business,
the Member shall safeguard and promote the reputation of the Company's
products and the Company and shall refrain from all conduct which might be
harmful to such reputation of the Company or to the marketing of such products
or inconsistent with the public interest, and shall avoid all discourteous,
deceptive, misleading, unethical or immoral conduct or practices.
7) Member shall be responsible for all
taxes legally due to the taxing authority that has jurisdiction in his/her country. The Company will
provide a report for each Member at the close of the calendar year stating the
amount of commissions and bonuses earned under this agreement.
8) Member agrees that the
Company will not be liable whatsoever for city, county, state, provincial,
district and federal taxes or other fees pertaining to efforts and earnings of
the Member.
9) Member is free to sell
products and services of other companies.
10) Member shall not sponsor another
Company Member into another Direct Sales, Multi-Level Marketing and/or
Network Marketing company except for her/his personally sponsored Members.
In addition, no Member shall participate in any action that causes another
Member to be sponsored/recruited through someone else into another company. The
only exception to this, is if the action is public and is directed at a public
audience, such as hosting a conference call for another company. In such
an instance, a Member is not deliberately attempting to cause another member of
our company to be sponsored/recruited into another company. Member agrees that an expense of time and money is made when a sponsoring
occurs which forms an enforceable business relationship between two
Members. The Company has the responsibility to help protect these
relationships and cross-sponsoring constitutes grounds for termination.
The Company acknowledges that on occasion this term in the agreement may appear
to have been breached by the Member, but that upon investigation, the
Member may have had a long-standing, prior relationship with another
Company Member who is not personally sponsored by the Member in the
Company. If the Member sponsors such a Member into another
Direct Sales, Multi-Level Marketing and/or Network Marketing company, this term
may be deemed not breached by the Member. Judgment in these matters
is at the discretion of the Company on a case-by-case basis.
11) Member shall have the right to
exercise independent judgment as to the persons from whom to solicit orders for
products and whom to sponsor into their network downline organization. The
Company shall have the right, at its discretion, to prescribe procedural
requirements that will not interfere with the Member's freedom of judgment
or action, but which will ensure that orders or applications submitted to the
Company will conform to the Company methods of conducting its business.
12) Member will forward all orders for
products and Member Applications, together with all authorized money
collections (never cash), to the address indicated on the Company order forms
and Member Applications.
13) Member will not repackage any
tangible Company product in any way. Member will not conceptually
repackage any intangible or virtual Company product in any way. This
is the Company's intellectual property.
14) Member shall make every reasonable
effort before beginning to sell the Company products and sponsoring others to
become familiar with the products and their descriptions. Member agrees to
use only the Company business and promotional material provided by the Company
and will conduct all business operations in strict compliance with all
applicable laws and other requirements of any federal, state, county, municipal,
or other governmental agency.
15) Member is not guaranteed a
specific income. Financial success as a Member can come only from sale of
Company products to the end consumer, building her/his own sales organization
and training that organization to sell, sponsor, and train.
16) Member understands that financial
reward is based on ability, personal effort, and initiative. In discussing the
Company Compensation Plan, Member will make no claims as to income
potential either written or oral except those prepared by the Company for
illustration purposes only.
17) Member shall not make any claims
with regard to specific income potential, including, citing as an example, any
actual income made by any existing Member. No false or misleading
income projections may be made to prospective Members. In their enthusiasm,
Members are occasionally tempted to represent hypothetical income figures
based upon the inherent power of network marketing as actual income projections.
This is counter productive, since new Members may be quickly disappointed
if their results are not as extensive or as rapid as a hypothetical model would
suggest. The Company believes firmly that the income potential is great enough
to be highly attractive in reality without resorting to artificial and
unrealistic projections.
18) Member will not make any claims of
any kind pertaining to benefits of the Company's products and services except
those given in official Company promotional materials/media.
19) Member shall not represent or
imply, directly or indirectly, that the Company program has been approved or
endorsed by any governmental agency. Federal and State regulatory agencies do
not ever approve or endorse any marketing company, product or programs.
20) Member will indemnify and hold the
Company harmless from any and all claims, expenses, costs, causes of action, and
damages resulting from or growing out of statements or actions by the
Member which are in violation of this agreement.
21) The Member agreement may be
canceled at any time and for any reason by a Member notifying the Company
in writing of the election to cancel. Such cancellation shall constitute
voluntary termination of the Member's right to represent the company and
its products or to sponsor other Members.
22) If a Member elects to cancel his/her
Member agreement, all rights to bonuses, marketing position and
wholesale purchases cease. The voluntarily terminated Member's sales
organization shall be transferred to his/her sponsor.
23) If a voluntarily terminated Member
has purchased tangible products for inventory purposes or sales aids while the
Member agreement was in effect, all unencumbered products in re-sellable
condition then in possession of the Member, which have been purchased
within thirty days (30) days of cancellation, shall be repurchased. The
repurchase shall be at a price of not less than ninety percentage of the original
net cost to the participant returning such goods. Net cost shall be value
of the products less commissions, bonuses, or other payments made to the Member or another
Member for this wholesale volume as it was
calculated into the compensation plan.
Any bonuses or commissions already paid to
the voluntarily terminated Member together with the value of any
promotional prizes awarded to the Member, will be deducted from the refund
amount which shall be paid within sixty (60) days.
Prior to returning products, order forms or
sales aid/literature items, a Member must obtain a Return Authorization
number from the Company by telephoning the Member Services Office.
Items must be shipped to the Company's Home Office, freight prepaid by the
Member. All returns must be in re-sellable condition and the Return
Authorization number must be clearly noted on the box and in a letter enclosed
in the shipping package.
24) The voluntarily terminated Member
will be eligible to reapply and may choose a new sponsor after six (6) months. A
voluntarily terminated Member that reenters the program may not sponsor any
of her/his original downline organization.
25) The Member understands that the
Company generally does not permit changing of sponsors.
Multi-Level Marketing (MLM) is a business
of creating relationships. Once a Member is sponsored, the Company believes
in maximum protection of that relationship. The only potential exception will be
in the case of a Member using unethical means to sponsor someone. Otherwise
sponsor changing can only be affected by voluntary termination and waiting six
(6) months to rejoin under a new sponsor.
26) When presenting the Company program to
others, the Member shall present the program in it's entirety, without
omission, distortion or misrepresentation.
27) The Company will pay the Member
commissions and bonuses on moneys received and accepted by the Company for sale
of products to the ultimate consumer (not sales aids) made by the Member
and her/his sales organization under the terms of the Company Compensation Plan. Bonuses and increases are based upon
sale of products and not upon
recruiting other Members.
28) The Company will retain full authority
to accept or reject any Application or any order for services or products
submitted by the Member. Such refusal is solely within the discretion of
the Company. No right of action against the Company will arise because of any
such acceptance or refusal.
29) The Company reserves the right, in its
sole discretion to amend, revise, institute, alter, or modify changes including
but not limited to prices, literature, policies, this agreement, and the
Compensation Plan. Any such revisions become effective by posting in the Company
provided Members area of the web site, or by letters, or by
publication in official Company literature, addressed and posted through the U.
S. mail to the Member at her/his last known address. The Member agrees
to be bound by these changes and the changes shall become part of this agreement
ten days after mailing or web site posting.
30) The Company shall not be responsible
for acts beyond its control, including, but not limited to: fire, flood,
earthquake, storms, power outages, labor difficulty, equipment failure, supplier
problems, or other difficulties that might prevent performance according to this
agreement. The Company has made every good faith effort including
extensive testing to assure that the Company's custom programmed software
functions correctly and accurately. The Member agrees to hold
the company harmless for abnormalities that are found in its custom software and
once found the Company will make an effort to correct the error to be compliant
with our stated business model as soon as possible but not to the level that
disrupts current business nor to the extent that the error correction is
backdated.
31) The Company assumes no liability for
personal injury arising from the use or mishandling of any of the Company
products.
32)The Company does not require the
Member to sponsor or recruit anyone.
33) The Company’s program is built
upon retail sales and wholesale sales to the ultimate consumer.
The Company also recognizes that
Members may wish to purchase product in reasonable amounts for their own
personal or family use. For this reason, a retail sale for bonus purposes shall
include sales to non-participants as well as sales to Members for personal
or family use which are not made for purposes of qualification or advancement.
It is Company policy, however, to strictly prohibit the purchase of product or
large quantities of inventory in unreasonable amounts solely for the purpose of
qualifying for bonuses or advancement in the marketing program. Members may not
inventory load nor encourage others in the program to load up on inventory.
The 70% Requirement. Each Member
commits to personally use, sell, or use in business building at least
70% of every order placed with the Company. Purchasing product solely
for the purpose of collecting bonuses is prohibited. No bonuses,
commissions or other compensation may be paid to any Member unless it is
based in part on the sale of Company products to end users.
34) Members should not make promises
about providing prospects or actually placing new Members under a prospect
as an inducement to sponsorship. Ultimately each Member is responsible for
building his/her own organization. To promise or imply that one Member will
build an organization for another as an inducement to sponsorship through
advertising support or any means other than training and supervisory assistance
is not permitted.
A) The Company reserves the right to
terminate this agreement immediately upon receipt of information sufficient to
the Company that the Member has violated any term or condition of this agreement
or has otherwise acted illegally or unethically. Member loses all right to
bonuses and compensation from the date of termination and thereafter.
35) Members shall not make any claim
regarding the training or the Compensation Plan which has not been expressed in
official Company literature. The Company is responsible only for material printed in
company approved literature.
Members are expressly forbidden to
imply that additional products or services will be added to the Company's
products/services or that enhancements to the Compensation Plan are forthcoming
or that specific geographical areas are about to be added to our area of
operation.
36) The term of this agreement, with
respect to each Member, is for the life span of the Member. Upon
the death of the Member, this agreement may be transferred to the
beneficiaries of the Member's estate if said beneficiaries agree to the
Company's terms and conditions.
RENEWAL OF AGREEMENT:
Since the term of this agreement is in
perpetuity, there is presently no need of renewing the agreement or making
payment of any renewal fees. The Company may change this policy at its own
discretion.
Member RELATIONSHIPS:
Each person wanting to become a Member
must be sponsored into the program by a Member in good standing. No one may
be sponsored by more than one person.
Should a husband/wife Member divorce,
they must notify the company in writing, signed and notarized by both parties,
indicating how the Member position is to be managed thereafter.
Otherwise, the Company shall consider the
person who was originally listed as the applicant to be the surviving
Member.
CORPORATIONS, PROPRIETORSHIPS,
PARTNERSHIPS & TRUSTS:
Corporations, Proprietorships, Partnerships
and Trusts ("Business Entities") may become Members. However, one
individual must be designated as the responsible party for the Company's actions
and must sign the Member application. Commission and Bonus checks will be
made payable to the Business Entity.
When a Business Entity applies to be a
Member, the Member agreement may be submitted in the name of the
Business Entity, but must include the name and signature of at least one
corporate officer, general partner, or trustee authorized to execute contracts
for the Business Entity. In addition, a
Corporation/Proprietorship/Partnership/Trust form must be submitted providing
the names and social security numbers of all partners or trustees and
beneficiaries. These persons may not be individual Members, nor
shareholders, principals, partners, trustees or beneficiaries of another
Business Entity which is a Member within the Company. This does not apply
to active Members who wish to change their status from individual
Member or Partnership to a Corporate Membership under their existing
sponsor. The request must be received by the Company by the 15th of the month
and approved in order to be effective on the first of the following month.
A person or entity may not apply as a
Member using a fictitious or assumed name, except as a business entity.
Should it be found or learned that such an Application was accepted by the
Company, the Member Application will be considered null and void.
CORPORATE AND PARTNERSHIP GUARANTEE FOR
OWNERS:
Although the Company has offered
Members the opportunity to conduct their Member business as corporate,
proprietorship, partnership, or trust entities, it is agreed that since the
Business Entity is under the control of its owners or principals, the actions of
individual owners as they may affect the Company and the Member position
are also critical to the Company's business. Therefore, it is agreed that
actions of shareholders, officers, directors, partners, principals, trustee
beneficiaries, agents or employees, which are in contravention to the Company's
policies shall be attributable to the corporate or partnership entity,
RETAIL SALES:
This clause of the agreement pertains to
the sale of tangible products that the Company may offer to Customers who are
not Members. The Company Retail Order Forms are required
for all sales of tangible products to consumers. These sales carry the Company Retail Sales Warranty
and Consumer Protection Statements required by law.
A Member will, as a fiduciary, be
responsible for immediate and proper forwarding of all money the Member
receives on behalf of the Company. A Member will retain all sales receipts
for review by the Company.
SPONSORING:
The Company neither requires a Member
to sponsor nor recruit anyone to participate as a Member in the Company
program. Commissions or bonuses earned are not based on sponsoring or
recruiting.
ONE SPONSOR RULE: A Member may have only one sponsor.
Company prohibits transferring from one sponsor to another. In addition,
once a person has been placed, the placement may not be changed under any
circumstances.
There are two exceptions to the "One Sponsor" rule
above. 1st Exception:
A Member may have multiple positions, but only within their original
matrix and they can sponsor themselves into those positions.
2nd Exception: A Member may have multiple
positions, but only within their original matrix and they can be sponsored
by another member within their original matrix only if they have written
permission from the sponsor of their original
position.
Note: The
Company does not endorse multiple positions as a wise way to build your
business. The practice is not prohibited by this agreement, but each
member is cautioned to carefully consider maintaining only one position so
as to not diminish the effectiveness of your efforts in helping your
downline. When you have only one position, all of your efforts are
focused there and will benefit all your downline members most
effectively. When you create other positions in your matrix, all
your efforts do not benefit all of your downline members and you are
setting an example for your downline members that they may
follow. The Company's goal is for you to succeed and one
position is more than enough of a challenge for most people. One
position also has a huge income potential. Many times members think
they must start a new position to get a fresh start because they see a lot
of inactive members in their genealogy. Nothing could be further
from the truth. Due to the compression of inactive positions when
commission statements are generated, those holes in your matrix only serve
to give you a greater income potential. Everyone ends up with
more active people within within their compressed four levels on pay day
than they have in the first four levels of their matrix as displayed in
their genealogy. Most of your income will come from matching bonuses
on the compressed four level incomes of downline members. It is your
business and the Company wants you to
have the freedom to manage it in the
way you see fit. We do not prohibit you from creating multiple
positions, but we encourage you to weigh all the consequences of doing so.
It is strictly prohibited for a Member to recruit
a Member from another Holy Tea Club downline into their own downline.
Any such attempts shall result in termination as a Member.
In the event a
prospective Member is sponsored by more than one person, an evaluation will
be necessary to determine who has the sponsoring right. The date on the
application form will be the first criteria for evaluation. The Company's
corporate office will use its best judgment to determine who the sponsor will
be.
Members must refrain from recruiting a prospect for
their own purposes when that prospect is in the company of another Member
or who has been brought (or sent) to a meeting, conference call, or event
with the intent of recruiting that prospect as a Member, regardless of
whether or not there has been previous knowledge or acquaintance of the
prospect by another Member (people rarely attend meetings or events
without an invitation). Members have a right to absolute confidence that
when they bring or send prospects to an activity, the prospects will be
safe from being "cross-recruited" by other Members during the
duration of that recruiting activity. A Member has a right to expect that
other Members, whether in the same downline organization or not, will
fully support their recruiting efforts. It is, however, the responsibility
of the recruiting Member to educate their prospects about how Network
Marketing and Sponsoring works so that the prospect can act responsibly
and appropriately in a recruiting situation. Violation of this paragraph
may lead to the termination of the offending Member.
A Member may not communicate any messages
by any media that may induce other members inside or
outside of their downline to break any of the sponsoring rules outlined
above.
CROSS-SPONSORING:
A Member may sponsor into any other
network marketing organization only those Members he/she has personally
sponsored into the Company and shall not offer the opportunities or products and
services of any other network marketing company to of the Company's
Members, other than those she/he personally sponsored. Exceptions to
this are covered in item number 10 above.
MEETINGS:
All business presentations and training
sessions shall be conducted in strict conformity with corporately produced
scripts, slides and printed material. These materials may not be altered or
deviated from in any way. They have been developed and refined to insure that
prospects have accurate information upon which to base their decision and to
assist new Members in learning proven techniques for achieving success
within prescribed guidelines. For this reason, any alteration of scripts,
slides, printed materials or videos, or any deviation in the prescribed
presentation thereof which compromises the integrity and/or intent of the
Company program may result in disciplinary action including termination of the
offending Member(s).
TRANSFERRING OR SELLING BUSINESS:
A Member may assign or transfer
his/her business to another person, by sale or bequest upon written consent of
the Company. Approval will not be unreasonably withheld so long as there is not
adverse impact on the marketing program or other Members. The person to
which the business is being assigned or transferred must accept legal
responsibility for all terms and conditions of the Member Application and
all attachments, in writing. Upon the death or incapacity of the Member,
his or her rights to bonuses and marketing position, together with Member
responsibilities, shall pass to his or her successors in interest upon written
application and approval by the Company. The successor Member must fulfill
all responsibilities of the Member.
ID NUMBER:
A Member's
ID number is generated and assigned by the Company when the Member becomes
a Member. This ID number and/or the USERNAME the Member used
when becoming a Member, shall become their Company personal identification
number.
ORDERS:
All orders must be paid for by check, money order,
electronic check (ACH), Western Union QuickPay or Quick Collect, or credit card. Credit Card orders will ship immediately upon confirmation of
the credit card transaction. If, at its own discretion, the Company
accepts a personal check, it must clear the home office
bank before any product delivery or shipment is made and commission is paid. A period of ten (10) business days is allowed
before any corresponding transaction will be processed to ensure that all funds
are collected. All forms of payment are to be made payable to the Company.
All orders are accepted through the Company
web site.
SALES AIDS & LITERATURE:
Although not mandatory, a
Member should carry a sufficient inventory of supplies, such as brochures,
order forms, and sales aids, when available, to meet the needs of their organization. These items
are noncommissioned and do not carry a discount. Items may be ordered by
using the official Company Sales Aid Order Form, when available, in the Members
area of the Company web site.
SHIPPING:
All sales aids and products must be sent to
a street address or PO Box number. Neither general delivery, nor C.O.D. orders
will be accepted. EXCEPTION: A few rural areas receive only PO Box and General
Delivery and this must be indicated. - Shipments are usually made via United
States Postal Service (USPS). All shipping costs are absorbed by the ordering
Member.
It is the Company's policy to
include complimentary brochures with each shipment. In the event
the company runs out of brochures, the products will be shipped without
the brochures until the Company has restocked its supply of brochures.
LOST SHIPMENTS:
If you do not receive your order within a
reasonable number of working days from the date the order was placed, we
recommend you promptly call the Home Office. When you call, please have the
following information available:
Your Member ID Number or Identifying
Email Address
Your Order Number
Your Name
Your telephone number
Freight on
Board Shipping Point, (FOB Shipping Point) is
a term commonly used when shipping goods, to indicate the point at which
the responsibility and ownership of the goods transfers from shipper to
buyer. Member agrees that the Company's ownership of product and
responsibility for shipping the product is transferred to the Member
when the Company can show proof that postage or courier cost was paid
for and delivery was made to the shipping point at the post office or to
the courier.
A copy of the display in the
Company's shipping and postage software pasted in an email to the Member
or displayed in the Member's back office on the web site shall
constitute proof that postage or courier cost was paid for.
A delivery confirmation number displayed at www.usps.com or a tracking
number at a courier's web site shall constitute proof that delivery was
made to the shipping point at the post office or courier.
Remedy
When a Member has not received a shipment and
the Company can show proof that postage or courier cost was paid for and
delivery was made to the shipping point at the post office or to the
courier there is a reasonable remedy. Clearly the company has met
its responsibility. Yet the member has not received the product.
The post office or courier will usually not provide satisfaction to the
Member. The Company and the Member can share the cost of this
remedy. The risk of unsatisfactory delivery exists with every
courier so the Company has developed this policy to provide a fair
remedy.
In this situation the company will
provide re-shipment of the product at a reduced price as per the
schedule below. The Member agrees to pay that cost either prior to
re-shipment or as a debit against future commissions. The Company
will choose the payment method for said re-shipment. This will not
be a commissionable event.
Re-Shipment Break Down S&H Included |
| Quantity of Pass It On
Packages |
Original Product Price |
Re-Shipment Cost - USA |
Re-Shipment Cost - Canada/Mexico |
Re-Shipment Cost - All Others |
| 4 |
$40 |
$10 |
$14 |
$16 |
| 8 |
$80 |
$20 |
$24 |
$26 |
| 12 |
$120 |
$30 |
$34 |
$36 |
| 1 |
$12.49 |
$5 |
$7 |
$9 |
BACK ORDERS:
If the Company is temporarily out of stock
on an item you order, you will receive all other items on your order along with
a "Partial Shipment Form". The form lists items you ordered that were
not shipped. Your order will be filled based on the priority of actual date the
order was received. Since Bonuses are paid for the pay period when the order is
received, a Bonus will not be paid when the back ordered product is shipped if
the back order contains a commissionable product.
DAMAGED SHIPMENTS:
The Company does not ship damaged product.
If the product you receive is damaged:
A) Accept delivery and WRITE ON DELIVERY
RECEIPT THE NUMBER of damaged boxes.
B) Keep damaged products for future inspection by shipping agent.
C) Make an appointment with the shipping company to have the damaged products
inspected.
D) File a claim with the shipping company, not the Company, as the
responsibility for delivery becomes the shipping company's when they leave the
Company's warehouse. For damage discovered after deliverer has left, follow the
same procedures as described above, except step A.
REFUND POLICY:
As a Member, you
may only return product to the Company within sixty (60) days of
purchase, based on the charge date, in its original sealed and resalable
condition only, for a refund. A ten percent (10%) restocking charge is
applicable and shipping and handling charges are not refundable. Commissions
and/or bonuses, if any, for which the Distributor would have been eligible to
receive for the product(s) returned shall be deducted from any amount owed to
the Distributor under the company’s product return policy. Product(s) must be
returned at the expense of the Distributor. Any and all marketing services
and/or sales aids including, but not limited to Back-Office System, Auto
Responder Sponsoring System, Co-Op Advertising, Auto Responder Leads, Print &
Mail Services, post cards, brochures, marketing “flyers,” Retail By The Case
products, mailing lists or name labels, sample packets, Distributorship
Application & Agreement forms, business cards, and/or marketing material are not
eligible for a refund under any circumstances once payment is accepted by the
Company, or its authorized agent.
In addition, the Company offers the
Retail
Customer this same Refund Policy through their Members or the Company.
Retail Customers are not subject to the ten percent (10%) restocking charge. Each Member
is expected to honor the Company Refund Policy in a prompt and courteous manner.
CHARGEBACKS:
Member agrees that charging back on their credit card when the US Post
Office confirms delivery of product is an act of fraud against the
Company. The Company will respond accordingly. Chargebacks
are very damaging to the Company's ability to contract favorably with
credit card processors. They are unnecessary and the proper way to
remedy a disagreement between the Member and the Company regarding a
purchase, is to communicate with one another.
EXPENSES:
Any and all expenses arising from their
business operations are the sole responsibility of the Member, including,
but not limited to legal costs, telephone expenses, advertising, etc. A
Member is an Independent Contractor and may not represent by implication or
otherwise that she/he is an officer, employee, agent or owner of the Company,
and as such cannot bind or contract the Company in any manner.
TERRITORIES / FRANCHISES:
Member shall not represent that any
exclusive territories or franchises are available under the Company marketing
program or that The Member has the authority to grant exclusive rights for
the Company products to anyone. There are no exclusive territories.
COPYRIGHT:
All Company materials are protected by U.S.
Copyright Statutes. All rights are reserved, including the right to alter,
revise, and reprint these materials in whole or in part. Reproduction in any
form or by any means, electronic or mechanical, including photocopy, recording,
or any information storage and retrieval system is not permitted now or in the
future without the prior written consent of the owner of this copyright.
Because of this copyright and the technical
information required to market the Company opportunity, no one shall have the
right to reproduce for personal use or for sale, any marketing materials,
literature, logos, recorded Company events, speeches, flyers, videos, brochures
or other aids relevant to the Company without prior written consent of the
Company. Producing or using unauthorized materials will be grounds for immediate
termination (NO EXCEPTIONS).
TRADEMARKS, TRADENAMES AND ADVERTISING:
The name of the Company and other names as
may be adopted by the Company are proprietary trade names and trademarks of the
Company. As such, these marks are of great value to the Company and are supplied
to Member for Member's use only in an expressly authorized manner.
Member agrees not to advertise the Company product in any way other than
the advertising or promotional materials made available to Member by the
Company. Member agrees not to use any written, printed, recorded or any
other material in advertising, promoting or describing the product or the
Company marketing program, or in any other manner, any material which has not
been copyrighted and supplied by the Company, unless such material has been
submitted to the Company and approved in writing by the Company before being
disseminated, published or displayed.
IMPORTANT NOTICE:
Member agrees not to advertise for less than the published Company
retail price. This may be cause for immediate termination of the
agreement. The current retail price for Holy Tea is $49.95 for 8
tea bags and $12.49 for 2 tea bags.
Advertising for less than the
retail price is not a fair business practice. It allows one member
to attract sales from the efforts and advertising of many other members.
The damage that results from this both to the other members and the
Company is significant. Any member found advertising for less than
the retail price will be subject to a fine of not less than $250 per day
depending on the damages assessed. Damage assessment is in the
Company's discretion.
Let it be known to members that any
non-member (someone who has no contract or agreement with the Company to
represent the Company and sell the Company's products) will be pursued
legally for all damages. Any member found to be intentionally
supplying a non-member or member for the purpose of circumventing the
Company's retail advertising policies will be subject to a fine of not
less than $250 per day depending on the damages assessed.
The Member, as an independent
contractor, is fully responsible for all of his/her verbal and written
statements made regarding the product and marketing program which are not
expressly contained in writing in the current Member agreement, and
advertising or promotional materials supplied directly by the Company.
Member agrees to indemnify the Company and hold it harmless from any and
all liability including judgments, civil penalties, refund, attorney fees, court
costs or lost business incurred by the Company as a result of Member's
unauthorized representations.
The Company will not permit the use of its
copyrights, designs, logos, trade names, trademarks, etc. without its prior
written permission.
All Company materials, whether printed, on
film, on videotape, or produced by sound recording, are copyrighted and may not
be reproduced in whole or in part by Members or any other person except as
authorized by the Company. Permission to reproduce any materials will be
considered only in extreme circumstances. Therefore, a Member should not
anticipate that approval will be granted.
A Company Member may not produce, use
or distribute any information relative to the contents, characteristics or
properties of Company product which has not been provided directly by the
Company, This prohibition includes but is not limited to print, audio or video
media.
A Company Member may not sell or
distribute literature, films, videotapes or sound recordings which are
deceptively similar in nature to those produced, published and provided by the
Company for its Members. Nor may a Member purchase, sell or distribute
non-company materials that imply or suggest that said materials originate from
the Company.
Any display ads or institutional or
trademark advertising copy, other than covered in the foregoing rules, must be
submitted to the Company and approved in writing by the Company prior to
publication.
All advertising copy, direct mailing,
radio, TV, Internet, newspaper and display copy must be approved in writing before
being disseminated, published or displayed with the exception of blind ads where
no reference is made to the Company name or product name.
No claims as to the beneficial
properties of the products may be made except those officially approved in
writing by the Company or as contained in the official Company literature.
The Company reserves the right to approve
or disapprove Member's change of business names, formation of partnerships,
corporations, and trusts for tax, estate planning, and limited liability
purposes. If the Company approves such a change by Member, the
organization' s name and the names of the principals of the organization must
appear on the Member application agreement along with a social security
number if the Member is a US citizen or federal identification number if
the Business Entity is US chartered.
No Member may use the Company's name
or any derivation thereof within a business name or in any electronic media
network such as E-mail or on the Internet. Failure to comply with this paragraph
may lead to termination of the Member.
REPRESENTATION OF STATUS:
In all cases, any reference the Member
makes to him/herself must clearly set forth the Member's independent
status. For example, if the Member has a business telephone, the telephone
may not be listed under the Company's name or in any other manner, which does
not disclose the independent contractor status of the Member.
BUSINESS CARDS AND STATIONERY:
Any printed
materials, including business cards and stationery, must be approved by the
Company in advance. Criteria for approving these materials will include a
judgment regarding the quality of the materials as well as properly setting
forth the independent status of the Member,
TELEPHONE
SOLICITATION:
The use of the Company's name or
copyrighted materials may not be made with automatic calling devices or
"boiler room" operations either to solicit Members or retail
customers. The use of these methods in ways that are legal and are the
equivalent of the "blind ads" alluded to above cannot be regulated by
the Company.
NO UCE (UNSOLICITED COMMERCIAL EMAIL) OR
SPAM:
It is the strict policy of the Company,
that NO Member shall use Unsolicited Commercial Email (UCE), also
known as SPAM to promote or build the Member’s business. If it is
determined that a Member is using UCE, he or she may be terminated
immediately. The Member may review the Company's SPAM policy at
http://www.holyteaclub.com/spam.html
MEDIA CONTACTS:
To maintain accuracy and the correct
Company image, all requests for interviews intended for the media in any form
and in any way concerning the Company shall be forwarded to the Company for
determination as to whether or not such interview should be granted. Any such
determination by the Company shall be final and any action by the Member
contrary to such decision shall result in the termination of this agreement,
without prior written approval by the company, Members may not solicit
coverage or publicity from the media regarding their Company business. Nor may
they appear on radio or television to promote their activities. Any violations
of this paragraph may lead to termination,
CONFIDENTIALITY AND NONDISCLOSURE:
On a periodic basis, the Company will
supply data processing information and reports to the Member which will
provide information to the Member concerning the Member's downline
sales organization, product purchases and product mix. Member agrees that
such information is proprietary and confidential to the Company and is
transmitted to the Member in confidence. The Member agrees that he or
she will not disclose such information to any third party directly or
indirectly, nor use the information to compete with the Company directly or
indirectly. The Member and the Company agree that, but for this agreement
of confidentiality and nondisclosure, the Company would not provide the above
confidential information to the Member.
Any violation of these confidentiality
requirements may lead to the loss of buying privileges, possible suspension and
termination from participation in the Compensation Plan, termination of
Member status, and the imposition of any and all other remedies to which
the Company may be entitled.
BONUS PAYMENTS:
A Member is paid commission and/or
bonus by the Company for sale of products only after the Company has received
moneys for the total amount due the Company. Pay periods are based on sales
volume produced and paid for in full. To remain a Member and to continue
receiving benefits, the Member must remain in good standing with the
Company.
The Company may
offset against any bonuses due the Member for any debt or debts due from
the Member to the Company arising from cancellations or refunds in his
downline, organization or otherwise. The Company may deduct from daily and monthly
earnings (commissions or bonuses) any moneys which may be owed by the Member to the Company, specifically including, without limitation,
underpayment, postage due, shipping charges, returned check (NSF) charges, and debits accrued from refunds or returned products on which upline or
any other bonuses have been paid.
The Company
shall be entitled to change product prices at any time and without notice, and
to make changes in the statement of policy and procedures.
BONUS
COMPUTATION PERIOD:
Dr. Miller's
Holy Tea Club™ has a monthly pay period and is on a 12 months per year basis.
The Company, at its discretion, may not upload commissions to the Member's
Virtual Money, Inc ATM card on non-business days for banks. All Member
purchases, which have been paid in full with collected funds on the last day of
the calendar month must be completed
on the automated ecommerce system of the Company web site no later 11:59 p.m.
Pacific Standard Time of that day. These commissions will be posted for
that month and become available for upload to the Member's Virtual Money,
Inc ATM card when said commissions are posted in the member's area of the
Company web site. The Member is responsible for purchasing a Virtual Money, Inc
ATM card, activating the card, and accurately submitting the active card's
number into the Company's commission system by using the submission or card
editing form supplied in the Company's Members area for the Member.
The Member is also responsible for logging into the Company provided
Members area and making use of the Company's commission payment system to
indicate that the Member wants the earned commissions that are available
for upload to the Member's card to be uploaded to the card. This
system gives the Member control of managing the receipt of earned
commissions. The Member will have it within his/her control to have
commissions uploaded to his/her card as often as he/she wants. The company
will be uploading requested commissions daily with the exception of non-business days or
bank holidays where an upload is not possible. There is a $3 USD fee
assessed by the Virtual Money, Inc card system for each upload.
Commissions will
be paid to the Member based on accepted orders and on cleared funds.
COMMISSION /
BONUS CHECK DISPUTES:
Any questions or
disputes about commission calculations pertaining to the
Compensation Plan must be raised in writing and submitted to the Member
Services Office within two calendar months after the payment date. Date of
receipt will be the date of postmark. All disputes must be submitted in writing
mailed to Set You Free Enterprises™ 503 Lincoln Dr, Sun Prairie, WI 53590,
USA
Any overpayment that may
have occurred from purchases made between the end of the pay period and the time
commissions are calculated will be refunded in the commissions calculated and
commission uploads for the next pay
period.
To be eligible
for override commissions and bonuses, the Member must comply with the terms
and conditions set forth in this agreement.
SALES &
USE TAXES:
Sales & Use taxes are levied by many
state, county and local governments, based on suggested retail prices of all
products and sales aids (including Business Kits) and subject to a sales tax.
These taxes are collected by the Company where required and paid to the
appropriate agencies.
LAWS:
The Company recognizing that some laws
and/or rules may change from time to time and/or differ from state to state,
honors the prevailing law or rule in any state. The changing of a policy
and/or procedure does not automatically alter any other policy or procedure that
remains in force. The Company does not discriminate in its acceptance of
Members because of race, creed, sex, color, or national origin,
VIOLATIONS OF AGREEMENT:
Violations or infractions of any part of
the Member Agreement, these Policies & Procedures or the Compensation
Plan, should be reported immediately to the Company indicating all the pertinent
facts (date, time, place, names of all persons involved, etc.) A notification
must be signed. Anonymous complaints will not be either investigated or
retained in Company files. After receiving a signed complaint, the Company will
assign a person or persons to investigate the matter and take appropriate
action, including termination of the Member, if necessary.
The Company will not permit activity that
is unethical. Even though the line between aggressive marketing efforts and
unethical behavior can be vague, the Company will intercede when unethical
behavior is evident and reserves the right in its sole discretion to determine
whether an unethical practice has been committed and the appropriate action to
be taken.
The Company reserves the right to terminate
any Member at any time for cause, when it is determined that the
Member has violated the provisions of the Member agreement including
the provisions of these, policies and procedures as they may be amended or the
provisions of applicable laws and standards of fair dealing. Such involuntary
termination shall be made by the Company at its discretion. Upon an involuntary
termination, the Company shall notify the Member by mail at the latest
address listed with the Company for the Member. In the event of a
termination, the terminated Member agrees to immediately cease representing
him/herself as a Member of the Company.
TERMINATION:
A) When a decision is made to terminate a
Membership, the Company will inform the Member in writing that the
Membership is terminated immediately, effective as of the date of the
written notification. The termination notice will be sent by certified mail to
the Member's address on file with the Company.
B) The Member will have 60 days from
the date of mailing of the certified letter in which to appeal the termination
in writing. The Member's appeal correspondence must be received by the
Company within 60 days of the Company’s termination letter. If the appeal is
not received within the 60-day period, the termination will be automatically
deemed final.
C) If a Member files a timely
appeal of termination, the Company will review and reconsider the termination,
consider any other appropriate action, and notify the Member of its
decision. The decision of the Company will be final and subject to no further
review. In the event the termination is not rescinded, the termination will be
effective as of the date of the Company’s original termination notice.
DEACTIVATION:
If a Member's position has had no personal
sales volume for a period of 60 days, the Company will send the Member a notice
by email that their position will be deactivated if their is no personal sales
volume by the end of the 90th day. It is agreed that notice by email is
regarded as proper notice and that it is the members responsibility to maintain
some personal sales volume during any 90 day period. The Members position
in the matrix will be lost and remain deactivated. The Member may re-join
under the same sponsor within a six month period of deactivation. He/she
will fall in the first new available position in their sponsor's current matrix.
After a six month period, the Member may re-join under any sponsor.
Exception: If the Member who lost their position was unable to respond to the
Company's termination notices due to circumstances beyond his/her control,
reinstatement of the Member's original position will not be unreasonably
withheld.
NOTICES:
Written notices
between the Company and its Members are effective as follows: All notices
to the Company are effective when received by the Company at its offices. All
notices from the Company are considered effective when deposited in the U.S.
mail to the Member's last known address. Notices to Members as a group
may also be contained in other Company mailings, such as newsletters, etc.
The Company
trusts that with these guidelines, Members and the Company will act in the
best interest of all and conduct their businesses in a manner that reflects the
highest standards of honesty, integrity and responsibility toward customers,
other Members, the industry and the public, observing the spirit as well as
the letter of the law and this agreement.
The parties
agree to be bound by the terms of the Member agreement. Waiver of a
requirement of signatures on the
face of the Member Agreement is agreed to by both the Company and the
Member upon application to become a Member from one of the Company's
web sites. It is agreed that such web site submission of an application
shall have the same force as a signature on the face of the agreement by both
parties and will signify acceptance of this agreement by
Member and the Company.
WAIVER:
The Company
never gives up its right to insist on compliance with these rules or with the
applicable laws governing the conduct of a business. This is true in all cases,
both specifically expressed and implied, unless an officer of the Company who is
authorized to bind the Company in contracts or agreements specifies in writing
that the Company waives any of these provisions. In addition, any time the
Company gives permission for a breach of the rules, that permission does not
extend to future breaches. This provision deals with the concept of
"waiver," and the parties agree that the Company does not waive any of
its rights under any circumstances short of the written confirmation alluded to
above.
GOVERNING
LAW:
These rules are
reasonably related to the laws of the state of Wisconsin in the United States of
America and shall be governed in
all respects thereby. The parties agree that jurisdiction and venue shall lie
with the place of acceptance of the Member application, the state of
Wisconsin.
PARTIAL
VALIDITY:
Should any
portion of these Rules and Regulations, or of the Member's application and
agreement, or of any other instruments referred to herein or issued by the
Company be declared invalid by a court of competent jurisdiction, the balance of
such rules, applications, or instruments shall remain in full force and effect.
HolyTeaClub.com Member Agreement
as of 1/12/08
|